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Osia®
Released 2020
Osia®
Released 2020
My sound processor is not here
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How to upgrade to the Nucleus 8 Sound Processor
Smaller, smarter and better connected, learn how the Nucleus 8 Sound Processor opens up a world of new possibilities.1-4,^
Learn moreNeed more help ?
Get in touch with a member of our customer support team. We're available from 6:00am – 6:00pm MDT Monday to Friday and 8:00am – 12:00pm Saturday for telephone enquiries as well as 8:00am - 5:00pm MDT Monday to Friday for chat enquiries. Choose phone or chat and we'll take it from there.
Talk on the phone
We're here to help. Call now to speak with a customer support team member.
After hours? Make an online inquiry and we'll get back to you
Make an online inquiryWe're still working on providing troubleshooting for some devices.
We are available 6:00am – 6:00pm MDT Monday to Friday and 8:00am – 12:00pm Saturday. For after hours support, make an online inquiry and a member of our customer support team will get back to you.
That's OK, our support staff are here to lend a hand.
We are available 6:00am – 6:00pm MDT Monday to Friday and 8:00am – 12:00pm Saturday. For after hours support, make an online inquiry and a member of our customer support team will get back to you.
You don't have access to this service.
If you want to send in a device for repair, call our customer support team on 877-651-7001.