Osia® 2

TV Streamer is distorted, or drop-outs occur from time to time.

  1. The TV Streamer and sound processors may be on the edge of the wireless range.

    Move closer to the TV Streamer.

  2. The TV Streamer and sound processors may not be within sufficient "line-of-sight".

    Make sure you put the TV Streamer in an adequate position. You should be within normal reach (within 20 feet) from your TV Streamer and without any significant obstacles obstructing the streaming.

Need more help?

Get in touch with a member of our customer support team. We're available from 6:00am – 6:00pm MDT Monday to Friday and 8:00am – 12:00pm Saturday. Choose phone or chat and we'll take it from there.


Talk on the phone

We're here to help. Call now to speak with a customer support team member.

After hours? Make an online inquiry and we'll get back to you

Make an online inquiry