Back to Baha® 6 Max
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So, you're having trouble with 

Below are the most common issues people report with sound. See if your problem is on this list.

The sound from my sound processor is too quiet or muffled.

Updated 5 March 2021Baha® 6 MaxSound

The sound from my sound processor is too loud or uncomfortable.

Updated 5 March 2021Baha® 6 MaxSound

I hear feedback or whistling from my sound processor.

Updated 5 March 2021Baha® 6 MaxSound

I can't hear any sound when I turn on my sound processor.

Updated 5 March 2021Baha® 6 MaxSound

Need more help ?

Get in touch with a member of our customer support team. We're available from 6:00am – 6:00pm MDT Monday to Friday and 8:00am – 12:00pm Saturday for telephone enquiries as well as 8:00am - 5:00pm MDT Monday to Friday for chat enquiries. Choose phone or chat and we'll take it from there.

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Talk on the phone

We're here to help. Call now to speak with a customer support team member.

After hours? Make an online inquiry and we'll get back to you

Make an online inquiry
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You don't have access to this service.

If you want to send in a device for repair, call our customer support team on 877-651-7001.

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We're still working on providing troubleshooting for some devices.

We are available 6:00am – 6:00pm MDT Monday to Friday and 8:00am – 12:00pm Saturday. For after hours support, make an online inquiry and a member of our customer support team will get back to you.