Don't worry. Your sound processor is protected against sweat and fresh water splashes.
The materials and components of your sound processor are designed to withstand the normal wear and tear of daily use.
However, if your processor gets wet, this is what you should do to make sure it stays in good working condition:
- dry it with a soft cloth
- change the microphone covers
- put your sound processor in your home charger to dry for an hour or two.
Need more help?
Get in touch with a member of our customer support team. We're available from 6:00am – 6:00pm MDT Monday to Friday and 8:00am – 12:00pm Saturday. Choose phone or chat and we'll take it from there.
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