I am not sure how to care for my device.

Follow these recommendations to help keep your sound processor in good working condition.

1. Clean your Sound Processor regularly

   • Turn off the sound processor before cleaning.
   • Check the sound processor for dirt of moisture.
   • Wipe the sound processor with a soft, dry cloth.
   • Do not use cleaning agents, alcohol, or other liquids to clean the sound processor.

2. Protect your Sound Processor

   • Avoid exposing the sound processor to extreme temperatures.
   • Remove the sound processor before applying hair products, sunscreen, mosquito repellent, or similar products.
   • During physical activities, secure the sound processor with a Safety Line or compatible retention accessory.

3. If your Sound Processor gets wet

   • Remove the sound processor color cover.
   • Dry the sound processor and cover with a soft, dry cloth.
   • Allow all parts to dry completely before reassembling.

   See video on how to remove the color cover.

   Note: Your Osia 3 is splash-proof. Meaning, the sound processor is designed to withstand short-term freshwater exposure, such as accidentally dropping the sound processor in water for a short time or getting caught in the rain.* Routine use of a dry aid or desiccant is not required. However, you may use a dry aid or desiccant in situations with elevated humidity or following incidental exposure.

   *The Cochlear Osia 3/3(I) Sound Processor is dust and water resistant to level IP68 of the International Standard IEC60529. The sound processor with Aqua+ is water resistant to level IP68 (tested to a depth of up to 3 metres for up to 2 hours). Refer to the relevant user guide for more information.