Osia® 2

When I change the volume on the sound processors using my Remote Control + or - keys, the volume doesn't change on one sound processor.


  1. Volume control may be activated for only one sound processor.

    You might see that only one of the < and > arrowheads are shown on the Remote Control display.

    Press the < or > key as appropriate to activate volume control for the other sound processor.

Need more help ?

Get in touch with a member of our customer support team. We're available from 6:00am – 6:00pm MDT Monday to Friday and 8:00am – 12:00pm Saturday for telephone enquiries as well as 8:00am - 5:00pm MDT Monday to Friday for chat enquiries. Choose phone or chat and we'll take it from there.

Offline
nh-customer-support@2x.png

Talk on the phone

We're here to help. Call now to speak with a customer support team member.

After hours? Make an online inquiry and we'll get back to you

Make an online inquiry