Updated 14 March 2018Nucleus® 6Sound
The sound on my sound processor is too quiet or muffled.
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Try a different program.
To change between programs, quickly press and release the lower button on your sound processor. There's a step-by-step guide to changing programs on page 15 of the user guide. -
Do you use Advanced mode?
If you do, turn up the volume or sensitivity, or try a different program. There's a step-by-step guide to help you on page 62 of the user guide. -
Do you have a remote assistant?
If you do, check volume and sensitivity. Further troubleshooting can be found in the remote's user guide. -
Replace the microphone protectors.
There's a step-by-step guide for how to do this on page 43 of the user guide.