No information shows in the display after I activate my Remote Control.
You may not have paired your Remote Control to you sound processor.
Do the pairing process.
To pair your Remote Control to your sound processor:
- Make sure the Remote Control is fully charged and is turned ON.
- Your sound processors must be off, so open the battery doors.
- Press the pairing button on the Remote Control once. This will activate the pairing mode, which will stay active for 20 seconds.
- While pairing mode is activated, close the battery doors of both sound processors and make sure they are ON.
You know you have a successful pairing when you hear a melody in both sound processors, and you can see active volume bars and program "1" in the Remote Control display.
You're now ready to use the Remote Control.Note: You can watch a short video about how to pair your Remote Control to your Osia 2 Sound Processor.