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Updated 11 February 2018Osia® 2Apps and accessories

The sound level from my Mini Microphone 2+ is very low.

  1. The speaker may not be wearing your Mini Microphone 2+ correctly.

    Clip the Mini Microphone 2+ on the speaker's jacket or other clothing, or hang it around the speaker's neck using the lanyard. Be sure to place the device within 4-16 inches from the speaker's mouth.

  2. The sound received by the microphone is very low.

    Increase the volume by using the + button on the Mini Microphone 2+.

  3. The audio streamed through the line-in connector or the FM input is too low.

    Adjust the volume using the + and – buttons on the Mini Microphone 2+, or adjust the volume on the external audio device until you get the best sound level and quality.

Need more help ?

Get in touch with a member of our customer support team. We're available from 6:00am – 6:00pm MDT Monday to Friday and 8:00am – 12:00pm Saturday for telephone enquiries as well as 8:00am - 5:00pm MDT Monday to Friday for chat enquiries. Choose phone or chat and we'll take it from there.

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If you want to send in a device for repair, call our customer support team on 877-651-7001.

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We are available 6:00am – 6:00pm MDT Monday to Friday and 8:00am – 12:00pm Saturday. For after hours support, make an online inquiry and a member of our customer support team will get back to you.

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We are available 6:00am – 6:00pm MDT Monday to Friday and 8:00am – 12:00pm Saturday. For after hours support, make an online inquiry and a member of our customer support team will get back to you.