Updated 11 February 2018Osia® 2Apps and accessories
My mobile phone is ringing and the light indicator on the Phone Clip does flash, but no ringing tones will sound in one or both sound processors.
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The Phone Clip and sound processors may not be within wireless range.
Make sure the Phone Clip and sound processors are within wireless range (up to 20 feet with a clear line of sight).
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The battery in your sound processor may be so depleted it no longer supports audio streaming.
You may need to put a new battery in your sound processor.