Updated 5 March 2021Baha^® 7 Sound

I hear feedback or whistling from my sound processor.

Are you wearing eyeglasses, a bike helmet or similar?
Make sure anything you might wear on your head or in your hair, such as glasses or a hat, doesn't touch your sound processor. This can cause feedback.
Turn down the volume of your sound processor.
Your hearing health professional has set the volume level for your sound processor. Note: You can adjust the volume using the Baha^® Smart App on your compatible smart phone or smart device, the Cochlear Baha Remote Control 2, or the Cochlear Phone Clip.
Check for external damage to your sound processor.
If there are any cracks in the casing of your sound processor, you may need a repair or new one.
Is your sound processor clean?
Make sure there is no dirt between your external connection and your sound processor.

Need more help ?

Get in touch with a member of our customer support team. We're available from 6:00am – 6:00pm MDT Monday to Friday and 8:00am – 12:00pm Saturday for telephone enquiries as well as 8:00am - 5:00pm MDT Monday to Friday for chat enquiries. Choose phone or chat and we'll take it from there.

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I hear feedback or whistling from my sound processor.

Are you wearing eyeglasses, a bike helmet or similar?

Turn down the volume of your sound processor.

Check for external damage to your sound processor.

Is your sound processor clean?

Need more help ?

After hours? Make an online inquiry and we'll get back to you

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