Baha® 5

My sound processor won't turn on.


  1. Replace the battery.

    Often a new battery is the solution. To replace your battery:

    Hold the sound processor with the back facing upwards.

    Open the battery compartment all the way and remove the old battery.

    Remove the sticker on the + side of the new battery.

    Put the battery facing upwards into its compartment.

    Close the battery door.

    Note: You can also watch a video about how to change batteries in a Baha 5 Sound Processor.
  2. Make sure the battery is inserted correctly.

    The battery should sit with the + sign facing upwards. Always remember to remove the sticker when you insert a new battery.
  3. Check that the battery compartment is completely closed.

    Note: Battery life depends on many things – daily use, the volume setting, use of wireless audio streaming, the sound environment, and battery strength.

Need more help ?

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