The volume on my sound processor is too loud or uncomfortable.
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Do you use a remote control?
If you use a remote control, try turning down the volume to see if this helps... - 
    
Do you use the Nucleus Smart App?
If you use the Nucleus Smart App, try turning down the volume or sensitivity. - 
    
Try a different program.
You can choose between programs to change the way your sound processor deals with sound (e.g. in noisy or quiet places). Short-press the button to switch between programs. - 
    
If the problem continues.
Remove the sound processor and coil from your head and contact your clinician.