I'm experiencing tightness or discomfort at my implant site.

Try using an adhesive Cochlear SoftWear^™ pad.

The Cochlear SoftWear™ Pad is optional. If you experience discomfort when wearing your sound processor, you can attach this adhesive pad to the back of your processor.

• First, remove any old pad from the sound processor.
• Peel off the single backing strip on the adhesive side of the pad.
• Attach the pad to the back of the sound processor - press down firmly.
• Peel off the two semicircle backing covers on the cushion side of the pad.
• Attach the Cochlear Software Pad to your Osia® 2 Sound Processor. Watch a video on how to do that here.
• Wear your sound processor as usual.

Are you using a retention device?

If you're using a retention device, such as a headband, this may be placing pressure on your processor. Adjust your retention device, or try a different aid.

Your processor magnet may be too strong.

Ask your hearing care professional to change to a weaker magnet (and use a retention aid such as the Safety Line if you need to).

Watch a video on how to change the magnet on your Osia 2 Sound Processor.

Watch a video on how to change the magnet on your Osia 2(I) Sound Processor.

If you continue to experience issues, or if you have a skin irritation at your implant site, contact your health care provider.