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Updated 5 March 2021baha 6 maxApps and accessories

I need to pair my sound processor to a Cochlear True Wireless™ device.

  1. Turn off your sound processor by opening the battery door.

  2. Press the pairing button on your wireless device.

  3. Close the battery door to turn on your sound processor.

  4. You will hear an audio signal in your sound processor to confirm it's successfully paired.

Need more help ?

Get in touch with a member of our customer support team. We're available from 6:00am – 6:00pm MDT Monday to Friday and 8:00am – 12:00pm Saturday for telephone enquiries as well as 8:00am - 5:00pm MDT Monday to Friday for chat enquiries. Choose phone or chat and we'll take it from there.

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We're here to help. Call now to speak with a customer support team member.

After hours? Make an online inquiry and we'll get back to you

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You don't have access to this service.

If you want to send in a device for repair, call our customer support team on 877-651-7001.

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We're still working on providing troubleshooting for some devices.

We are available 6:00am – 6:00pm MDT Monday to Friday and 8:00am – 12:00pm Saturday. For after hours support, make an online inquiry and a member of our customer support team will get back to you.

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We are available 6:00am – 6:00pm MDT Monday to Friday and 8:00am – 12:00pm Saturday. For after hours support, make an online inquiry and a member of our customer support team will get back to you.