Osia® 2

I'm experiencing tightness or discomfort at my implant site.

  1. Try using an adhesive Cochlear SoftWear™ pad.

    The Cochlear SoftWear™ Pad is optional. If you experience discomfort when wearing your sound processor, you can attach this adhesive pad to the back of your processor.

    • First, remove any old pad from the sound processor.
    • Peel off the single backing strip on the adhesive side of the pad.
    • Attach the pad to the back of the sound processor – press down firmly.
    • Peel off the two semicircle backing covers on the cushion side of the pad.
    • Wear your sound processor as usual.
  2. Are you using a retention device?

    If you're using a retention device, such as a headband, this may be placing pressure on your processor. Adjust your retention device, or try a different aid.

  3. Your processor magnet may be too strong.

    Ask your hearing care professional to change to a weaker magnet (and use a retention aid such as the Safety Line if you need to).

    If you continue to experience issues, or if you have a skin irritation at your implant site, contact your health care provider.

    Note: You may need a stronger magnet and new feedback calibration measurement after attaching the Cochlear SoftWear Pad.

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