Nucleus® 7

The indicator light on my battery charger doesn't light up.


  1. Are you using the correct batteries?

    Only connect rechargeable batteries to the charger. Don't connect disposable batteries. Note: Rechargeable batteries have a solid case. Disposable batteries have holes in their case.
  2. Check the connection.

    The battery might not be properly connected.
  3. Check the USB port.

    Make sure the USB port is receiving power.
  4. Try a different battery.

    If this fixes the problem, the original battery may be faulty or at the end of its life.

Need more help?

Get in touch with a member of our customer support team. We're available from 6:00am – 6:00pm MDT Monday to Friday and 8:00am – 12:00pm Saturday. Choose phone or chat and we'll take it from there.

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