The indicator light on the front of the portable charger is displaying a steady orange light.
Are you using the correct equipment?
Your home charger equipment includes:
- home charger unit
- power adapter
- USB cable to connect the power adapter to the charger.
Make sure you're using the Cochlear™ Plug Pack and Cable and be sure the Portable Charger is plugged into a power source.
Is it still flashing orange?
This indicates a fault with the charger. Call our customer support team on 877-651-7001.